Shipping and Orders
We do our best to deliver your order as quickly as possible.
Orders are shipped within 24 hours after full payment is received.
We offer different delivery options depending on your location. You can choose your preferred delivery method during checkout.
In order to keep shipping as low as possible (and to guarantee that you will actually receive your package), we use a courier service.
When you order in our webshop, you can choose to have your package delivered with Bring, DAO, GLS or PostNord.
You can choose delivery to a parcel shop or have your parcel sent directly to your home.
When we dispatch your order we will email you a tracking number. If you have not received your tracking number please check your spam folder or contact us via email [email protected] or phone +45 2391 3642. Provide them with your invoice number and they will send you the tracking number.
Packages sent with a courier are delivered to the door or to the selected ParcelShop.
If you are not at home upon delivery, parcels can subsequently be picked up at the nearest ParcelShop.
You will receive your package in 2-5 working days (depending on your location) from the day of payment confirmation.
If you have any questions regarding shipping, please feel free to write an email to our customer service at [email protected] or call +45 2391 3642.
Our address is:
Diamond-Dot Painting ApS
Rønnevej 7, Ejby
DK-4070 Kirke Hyllinge, Denmark
We encourage you to check packages thoroughly upon receipt.